From owner-vapsaps@virginiainteractive.org Mon Apr 14 08:15:41 2008 X-SBRS: None X-HAT: Group: RELAYLIST, Policy: $RELAYED Content-class: urn:content-classes:message MIME-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Subject: FW: For the list Date: Mon, 14 Apr 2008 08:08:03 -0400 Message-ID: <D093A1DFB80B044EBF684826172F3C001E40F8@DITEXCHANGE3-CL.ditlan.dit.state.va.us> Thread-Topic: For the list Thread-Index: AcibKVe0gS00nwo8QRmcI8S2Y21VawC/ntMQ From: "Spears-Dean, Dorothy" <Dorothy.SpearsDean@vita.virginia.gov> To: <vapsaps@vipnet.org> X-OriginalArrivalTime: 14 Apr 2008 12:07:54.0104 (UTC) FILETIME=[2B382780:01C89E28] Content-Transfer-Encoding: 8bit X-MIME-Autoconverted: from quoted-printable to 8bit by kasumi.vipnet.org id m3EC8Hsf027058 Precedence: bulk Forwarded on behalf of Devon Clary. Please respond directly to her. Thanks. Dorothy A. Spears-Dean, M.B.A. Public Safety Communications Coordinator Integrated Services Program Virginia Information Technologies Agency 11751 Meadowville Lane Chester, VA 23836 (804) 416-6201 (voice) (804) 840-7260 (cell) (804) 416-6353 (fax) ________________________________ From: Devon Clary, E911 Coordinator [mailto:dclary@brunswickso.org] Sent: Thursday, April 10, 2008 12:39 PM To: Spears-Dean, Dorothy Subject: For the list Hi Dorothy: Will you please send this out to our counterparts for input? Thanks, Devon What phone greeting is used by your Communications Officers when answering business telephone lines? We currently use the Communications Officer's last name when answering the phone; however, when attending training sessions recently, myself and other Communications Officers have been told that using names is poor practice. I would be interested in knowing what greeting other centers use when answering business lines. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Devon Clary, MS, NREMTP E911 Coordinator Brunswick County Sheriff's Office 120 E. Hicks Street ~ PO Box 705 Lawrenceville, Virginia 23868 434-848-6777 434-917-9015 (cellular) Email: dclary@brunswickso.org <mailto:dclary@brunswickso.org> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~