From owner-vapsaps@virginiainteractive.org Sun Feb 10 19:20:23 2008 X-SBRS: None X-HAT: Group: RELAYLIST, Policy: $RELAYED Content-class: urn:content-classes:message MIME-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Subject: FW: 9-1-1 address information Date: Sun, 10 Feb 2008 19:11:45 -0500 Message-ID: <A915F8A3649ED548A3777DF602DE5C91012BB464@DITEXCHANGE3-CL.ditlan.dit.state.va.us> Thread-Topic: 9-1-1 address information Thread-Index: AchjdpEnRSOcW4HeT0a8f+JLNDjdaAAAmBJAAChEbXACChY8sA== From: "Spears-Dean, Dorothy" <Dorothy.SpearsDean@vita.virginia.gov> To: <vapsaps@vipnet.org> X-OriginalArrivalTime: 11 Feb 2008 00:13:55.0034 (UTC) FILETIME=[FD1E93A0:01C86C42] Content-Transfer-Encoding: 8bit X-MIME-Autoconverted: from quoted-printable to 8bit by kasumi.vipnet.org id m1B0BvY3002659 Precedence: bulk Forwarded for Tim Addington. Please respond directly to him. Thanks. Dorothy A. Spears-Dean, M.B.A. Public Safety Communications Coordinator Integrated Services Program Virginia Information Technologies Agency 11751 Meadowville Lane Chester, VA 23836 (804) 416-6201 (voice) (804) 840-7260 (cell) (804) 416-6353 (fax) ________________________________ From: Tim Addington [mailto:taddington@scottcountyva.com] Sent: Thursday, January 31, 2008 10:20 AM To: Spears-Dean, Dorothy Cc: Harris, Pokey Subject: FW: 9-1-1 address information Dorothy, I have posed the following to our County Attorney and County Administrator and they have requested me to research how other jurisdictions are handling this. Can you distribute this on the listserve? Thanks, Tim As we have changed most of the addresses in the county with the implementation of Enhanced 9-1-1 the Emergency Communicaitons Center and the administrative offices are receiving requests for directions to the residences. We provide this for emergency response agencies and that is what we are here for. However we are getting requests from many others such as delivery companies (fedex, ups, dhl etc...) to locate the new addresses. Then we receive requests from banks and various lending institutions. This is then escalating to collection agencies, repossession companies etc... over 95% of these contacts with us are via telephone. Thus the validity of the caller cannot be verified. Does any PSAPS have specific policies addressing the issues of providing address information? Thanks, Tim Addington Scott County 9-1-1 Director taddington@scottcountyva.com P O Box 395 Gate City, VA 24251 276-386-7220 Fax 276-386-9098 From