From owner-vapsaps@virginiainteractive.org Fri Sep 7 11:02:35 2007 X-SBRS: None X-HAT: Group: RELAYLIST, Policy: $RELAYED Content-class: urn:content-classes:message MIME-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Subject: FW: Verizon ESL Database Date: Fri, 7 Sep 2007 10:57:20 -0400 Message-ID: <4FD502C58D4D184B87881F55F6A2698C03D13EF2@ditexchange2.ditlan.dit.state.va.us> Thread-Topic: Verizon ESL Database Thread-Index: AcfsAGSCzdi6i8UdTaW2aNr6CnLl1gC+ai1gAAFPyMAABI6m0ABzob+EAB+4+zA= From: "Marzolf, Steve" <Steve.Marzolf@vita.virginia.gov> To: <vapsaps@vipnet.org> X-OriginalArrivalTime: 07 Sep 2007 14:57:21.0715 (UTC) FILETIME=[64B57830:01C7F15F] Content-Transfer-Encoding: 8bit X-MIME-Autoconverted: from quoted-printable to 8bit by kasumi.vipnet.org id l87EvU78014538 Precedence: bulk Forwarded for Steve Souder from Fairfax County...Please take action if you can help. Steve Marzolf Virginia Information Technologies Agency Integrated Services Program Director ***PLEASE NOTE - New Address and Telephone Number*** Commonwealth Enterprise Solutions Center 11751 Meadowville Lane Chesterfield, Virginia 23836 (804) 416-6019 (voice) (866) 4-VA-E911 (toll free) (804) 416-6353 (fax) steve.marzolf@vita.virginia.gov -----Original Message----- From: Souder, Steve H. [mailto:Stephen.Souder@fairfaxcounty.gov] Sent: Thursday, September 06, 2007 7:56 PM To: Marzolf, Steve Subject: FW: Verizon ESL Database Steve: Can you assist in posting this request? Thanks. Steve ________________________________ From: Ferretti, Bill [mailto:Bill.Ferretti@montgomerycountymd.gov] Sent: Tue 9/4/2007 12:35 PM To: Souder, Steve Subject: FW: Verizon ESL Database Can you help us out and forward to all Virginia counties? Bill Ferretti Deputy Director, 9-1-1 ECC Department of Police Montgomery County, Maryland Phone: (240) 773-7026 Mobile: (240) 876-1959 -----Original Message----- From: Ferretti, Bill Sent: Tuesday, September 04, 2007 12:35 PM Subject: Verizon ESL Database In the fall of 2006, Montgomery County acquired a Reverse 9-1-1 system. We also entered into a contract with Verizon for the ESL database as the primary data source for the R9-1-1 system. During our implementation in the early part of this year, we discovered that there were data elements Verizon was not providing us under the NENA ALI data exchange formats, specifically the Class of Service, Type of Service, and Zip Code. Recently Verizon signaled to us that if more counties began asking for this type of data, they would provide it as part of their 'standard' ESL offering. So, we are asking for your assistance. I have attached the letter we sent to Verizon back in March, 2007. If each jurisdiction could send a similar letter to their Verizon Corporate Account Manager (For Maryland that is Bobby Blevins) requesting the addition of these data elements and any other data elements that would be helpful to your jurisdiction, we believe the ESL database will become more useable for all. I am also forwarding to Fairfax County in Virginia to try to illicit their help as well in getting all of Virginia on board. Bill Ferretti Deputy Director, 9-1-1 ECC Department of Police Montgomery County, Maryland Phone: (240) 773-7026 Mobile: (240) 876-1959 ATTACHED LETTER ************************** March 20, 2007 Bobby G. Blevins, PMP Senior Client Account Manager Enterprise 9-1-1 Sales 13100 Columbia Pike, Pod C-24 Silver Spring, Maryland 20904 Dear Mr. Blevins: The Montgomery County Department of Police has placed into service a Community Notification System, often referred to as Reverse 9-1-1 or R9-1-1. The phone records for the residents and businesses of Montgomery County are a key component of this system. These are maintained by Verizon in the Emergency Services Listing (ESL) database and delivered to us under contract with Verizon. When an emergency notification to the residents of Montgomery County is warranted, the County Police must have the ability to deliver that notification quickly and accurately to the affected population. Unfortunately, the current data that we are receiving from Verizon is not meeting this need. The National Emergency Numbers Association (NENA) has developed recommended formats and protocols for Automatic Location Identifier (ALI) Data Exchange, ALI Response & GIS Mapping, which were last revised in November 2004. The Verizon ESL files and record layout appear to be following these formats, although they do not include all the fields populated with data. Specifically, Montgomery County is requesting that Verizon include within its ESL records the following three fields with corresponding data: (1) Class of Service, (2) Type of Service, and (3) Zip Code. Please contact Bill Ferretti, Deputy Director 9-1-1 Emergency Communications Center, directly at 240-773-7026, or Bonnie Golian, R9-1-1 Program Manager, 240-773-5056, to arrange for delivery of the updated records. Thank you for your attention. Sincerely, J. Thomas Manger Chief of Police From